We also anonymise and aggregate personal data (so that it does not personally identify you). This is not personally identifiable, so we are allowed to use this for any purpose (such as testing our systems and carrying out customer research and analysis).

MARKETING

We may from time to time use your personal information to send you email messages or marketing materials regarding our services. These email messages may contain features that help us make sure you received and were able to open the message.

You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with “unsubscribe” in the subject line, or by following the instructions in any marketing communication.

Occasionally we may source details from third party organisations such as Companies House, this information may include, names and email addresses.  This information would only be sourced if we believed that our products or services may be of interest.  In these circumstances we would process any data under the clause of legitimate interest to develop our customer base.

RECORDINGS

Photos and videos may be taken at our events, which may feature attendees, performers, sponsors or other third parties. Where we have taken photos and videos at our events that feature you, to the extent permitted by applicable data protection laws, those photos and videos may be used for promotional or, where applicable, commercial purposes. You have the right to withdraw the consent you have given at any time. This will not affect the lawfulness of any processing carried out by us before you withdraw your consent.

DO WE TRANSFER/HANDLE YOUR DATA OUTSIDE OF THE EEA?

We share your personal data within the TBA Group. This will involve transferring your data outside the UK / EEA. Some of our external third parties are also based outside the UK / EEA so their processing of your personal data will involve a transfer of data outside the UK / EEA. Whenever we transfer your personal data out of the UK / EEA, we ensure a similar degree of protection is afforded to it by ensuring at appropriate safeguards are implemented.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK / EEA.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to the following types of third parties:

• Third parties with whom any of our events are co-branded or co-delivered or any third-party sponsors whom any events are sponsored by;

• Our external consultants and agents who assist with the development and delivery of our products and services;

• Analytics and search engine providers that assist us in the improvement and optimisation of our website, products and services;

• Companies who assist with our marketing, customer surveys and feedback tools;

• Third parties who help us detect fraud or criminal activity; and

• Our group companies.

We may also need to disclose your personal information in the following circumstances:

• If we are required to do so by law or pursuant to a binding regulatory request (in each case, such disclosure will be solely to the extent required by law or the applicable regulatory request);

• In the event that we sell or buy any business or assets we may be required to disclose certain of your personal data to the prospective seller or buyer of such business or assets; or

• In order to enforce or apply our terms of use and other agreements.

If we want to share your personal data with third parties for the purpose of them marketing their own products and services to you, we will always get your consent before doing so. You always have the right to opt-out of third party marketing at any time by contacting us or using the unsubscribe function in the relevant email.

KEEPING YOUR DATA SECURE

We have implemented industry standard security measures to prevent unauthorised access to, use or loss of, your data. We also make sure that third parties who need to handle your data when helping us to deliver our services are bound by appropriate confidentiality and security obligations.

Despite the security measures that we implement, please be aware that the transmission of data via the internet is not 100% secure. Therefore, we are unable to guarantee the security of any information which you transmit to us via the internet and any transmission is at your own risk.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, products or services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

COOKIES AND TRACKING SOFTWARE

We use “cookies” and other types of tracking software in order to personalise your visit to our websites and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user’s computer to be identified.

We may use the information provided by cookies to analyse trends, administer the websites, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies. If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.

Our websites require the use of cookies in order to work at their best. If you do not wish these cookies to be used then please note that you may not experience our websites working to their best effect.

HOW LONG WILL WE KEEP YOUR DATA?

We will keep your data for as long as required in connection with the original purpose for which that data was collected (e.g. for as long as you hold an account with us and/or where you are still happy to hear from us about our latest news, products and services).

Once you no longer wish to be engaged with us we may still need to keep hold of your data if there is a legal reason for doing so (e.g. for tax purposes or where we are resolving a dispute with you), but we will only retain the data which is strictly necessary for such reason and thereafter, will remove this data from our systems.

THIRD PARTY SITES

This policy only applies to our website, products and services. If you leave our website via a link or otherwise, you will be subject to the policy of that website provider. We have no control over third party policies or the terms of the relevant third party website and you should therefore check their policy before continuing to access the site.

YOUR RIGHTS

You have various rights under the Privacy Laws which entitle you, in certain circumstances, to:

• Ask us for a copy of the personal data we hold about you;

• Correct or update your personal data, which you can do yourself by logging into your account (if relevant) or if you would prefer, please contact us and we can assist;

• Request that we delete your personal data;

• Object to the handling of your personal data where we are relying on a legitimate interest (as set out in the above table);

• Restrict the processing of your personal data;

• Request the transfer of your personal data (or some of it) to a third party service provider; or

• Where you have provided your consent for something, in certain circumstances, you may withdraw this consent (but note that we may continue to use your personal data if we have legal grounds for doing so).

Please contact us if you would like to exercise your rights, which you can do for free. The only time we may charge a reasonable fee is where your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Otherwise, we will always respond within one month (unless there is a legal reason for us to take longer).

If it is not clear to us who is making the request, we may ask you to confirm your identity before we proceed.

You may also contact the ICO (Information Commissioner’s Office) if you have any concerns about the way we are handling your personal data. However, where possible, please speak to us first as we would appreciate the opportunity to help with your concern.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

CONTACT

Questions, comments and requests are welcomed and should be addressed to TBA Group, 158 – 160 North Gower Street, London, NW1 2ND. You can also email us at info@tbaplc.co.uk.